This Privacy Policy governs the manner in which Flying Arts Alliance collects, uses, maintains and discloses information collected from users (each, a “User”) of this website (the “Site”). This Privacy Policy applies to the Site and all products and services offered by Flying Arts Alliance.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, subscribe to our newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, payment information, or other information.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the means of connection to our Site, such as the operating system and the internet service providers utilised, and other similar information.
Web browser cookies
Our Site and third-party sites may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them on this and potentially other sites. This information may be used to provide measurement services and to target advertising. Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Another service you can use to opt out of cookies is aboutads.info/choices, and Google Analytics provides an opt-out add-on that allows you to opt out of the tracking used to help us refine our website experience. If a User opts out of allowing cookies, some parts of the Site may not function properly.
How we use collected information
Flying Arts collects and uses Users’ personal information for the following purposes:
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To personalise user experience. We may use information in aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions. We may use the information Users provide when placing an order only to provide service related to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a contest, promotion, survey or other Site feature.
To send Users information they have agreed to receive about topics we think will be of interest to them.
To send periodic emails. If a User decides to opt in to our mailing list, they will receive emails that may include organisation news, updates, and related product or service information. If at any time the User would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email, or the User may contact us via our Site.
How long we retain your data
Transaction details are retained indefinitely, for customer service purposes. For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also see and edit that information.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
What rights you have over your data
If you have an account on this site, have left comments, or have conducted transactions, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Third party websites
Users may find advertising or other embedded content on our Site that links to the sites and services of third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites or services, including their content and links, may change from time to time and may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes to this Privacy Policy
Flying Arts Alliance has the discretion to update this Privacy Policy at any time. We encourage Users to check this page from time to time for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via our Contact Us page.