Transforming the Visitor Experience: Cultural Mediation in Practice - Toowoomba

Your facilitators: Dr. Carol Masel and Nikia Tester

Dr. Carol Masel has worked as a Cultural Mediator at the University of Queensland Art Museum for 3 years and as a volunteer Guide at the Queensland Art Gallery I Gallery of Modern Art for nine years. Over this time, and across both institutions, Carol has supported visitor engagement with passion and commitment.  At the UQ Art Museum, she has recent involvement with the development and delivery of Cultural Mediation training at the Somerset Regional Gallery.  Carol also draws on her past professional background working in health-related disciplines in large public hospitals and in universities to facilitate meaningful, inclusive and accessible shared conversations with gallery visitors.   

Nikia Tester is a GLAM sector professional with interests in Audience Engagement, Queer & Gender Studies. She holds a BA in Art History and a Graduate Certificate in Museum Studies. Nikia is a facilitator of Cultural Mediation at UQ Art Museum and continues to practice in this space, in addition to her role as a Museum Officer with Moreton Bay City Council.